Terms of Service

By signing up for, accessing, or using Rell, you agree to be bound by these Terms and our Privacy Policy. If you are using Rell on behalf of an organization, you represent that you have authority to bind that organization, and "you" refers to that organization.

If you do not agree to these Terms, do not use the service.

You must be at least 16 years old (or the age of digital consent in your country) and capable of forming a binding contract to use Rell. The service is intended for business use.

You can create and sign in to your Rell account using Google (Google OAuth) or another supported method. When you sign in with Google, you authorize us to receive basic profile information as described in our Privacy Policy.

You are responsible for safeguarding access to your account and for all activity that occurs under it. Notify us promptly of any unauthorized use. We are not liable for losses resulting from compromised credentials outside our control.

• Keep your sign-in method and any connected accounts secure.
• Workspace Owners and Admins are responsible for managing member access.
• You must provide accurate account information and keep it current.

Rell offers free and paid plans. Paid subscriptions are billed in advance on a recurring basis (monthly or annual) per the plan you select.

• Fees are charged through our payment processor; you authorize recurring charges until you cancel.
• Free trials, if offered, convert to paid plans unless cancelled before the trial ends.
• Except where required by law, fees are non-refundable. Plan changes take effect at the next billing cycle.
• Fees are exclusive of taxes, which you are responsible for where applicable.

You agree not to misuse the service. You will not:

• Break the law or infringe the rights of others using the service.
• Upload malware, attempt to gain unauthorized access, or disrupt the service or its infrastructure.
• Reverse engineer, resell, or sublicense the platform except as expressly permitted.
• Send unlawful, deceptive, or unsolicited communications using the service.
• Use the service to store or process data you are not authorized to handle.

We may suspend access to protect the service, our users, or third parties if we reasonably believe these Terms are being violated.

You retain all rights to the data and content you and your workspace members create or upload ("Customer Data"). You grant Rell a limited license to host, process, and display Customer Data solely to provide and improve the service for you.

You are responsible for the lawfulness of your Customer Data and for having the necessary rights and consents to process it through the service.

The Rell platform — including its software, design, and trademarks — is and remains our property and that of our licensors. These Terms do not grant you any right to our intellectual property except the limited right to use the service.

If you send us feedback or suggestions, you grant us a perpetual, royalty-free license to use it without obligation to you.

Rell integrates with third-party services such as Google, Slack, and others. Your use of those services is governed by their terms and privacy policies, not ours. We are not responsible for third-party services, and connecting them is at your discretion.

You may stop using the service and close your workspace at any time. We may suspend or terminate access if you materially breach these Terms, fail to pay fees, or where required by law.

On termination, your right to use the service ends. We will make Customer Data available for export for a limited period as described in our Privacy Policy, after which it may be deleted.

The service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will be uninterrupted, secure, or error-free.

To the maximum extent permitted by law, Rell will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits or data. Our total liability for any claim relating to the service will not exceed the amount you paid us in the 12 months before the event giving rise to the claim.

You agree to indemnify and hold Rell harmless from claims, damages, and expenses (including reasonable legal fees) arising from your Customer Data, your use of the service, or your violation of these Terms.

These Terms are governed by the laws of [the State of Delaware, USA], without regard to conflict-of-laws rules. The courts located there will have exclusive jurisdiction over disputes, except where prohibited by local law.

We may update these Terms from time to time. If we make material changes, we will provide reasonable notice (for example, by email or in-product). Continued use after changes take effect constitutes acceptance.

Questions about these Terms? Email us at legal@getrell.com or support@getrell.com.